Shipping & Delivery
Learn how FanKits delivers affordable fan jerseys across Australia — from checkout and supplier fulfilment through to tracking support.
Estimated delivery: most orders arrive within 12–20 business days after dispatch.
Last updated: May 2026
12–20 business days
Most orders arrive within 12–20 business days after dispatch.
Track online
Use your order number and email on the Track Order page.
Check your address
Make sure your delivery details are correct before ordering.
1. Delivery overview
FanKits sells football jerseys online and arranges delivery to the shipping address provided at checkout.
Most orders are shipped directly from our supplier network to your delivery address.
Once your order is dispatched, tracking details will be provided where available so you can follow the progress of your delivery.
2. Delivery timeframes
Most orders arrive within 12–20 business days after dispatch.
Delivery timeframes are estimates only. Actual delivery times can vary depending on supplier processing, courier availability, delivery location, customs, peak periods, public holidays, and other delays outside our control.
If your order is delayed, we will do our best to assist with available tracking updates and delivery information.
3. Order processing
Once your payment is confirmed, your order details are captured and prepared for fulfilment.
If your order includes personalisation, please check your spelling, number, size, and details carefully before submitting your order.
Once an order has moved into fulfilment, changes may not be possible.
4. Supplier direct delivery
Where supplier direct fulfilment is used, your order may be prepared and shipped directly by our supplier.
We may provide the supplier with the details needed to fulfil your order, including product details, size, personalisation, name, shipping address, phone number, and email address.
5. Tracking your order
You can use the Track Order page to check your order using your order number and email address.
If tracking details are available, they may be added to your order once the item has been dispatched or updated by the supplier.
Tracking updates may take time to appear after dispatch, especially while the parcel is moving between international and local delivery networks.
6. Delivery address responsibility
Customers are responsible for entering a complete and accurate delivery address at checkout.
FanKits is not responsible for delivery issues caused by incorrect, incomplete, or outdated customer delivery information.
If an order needs to be resent because of incorrect customer details, additional delivery costs may apply.
7. Missed deliveries and returned parcels
If a courier attempts delivery and the parcel is not collected or accepted, the parcel may be returned, delayed, or held by the courier.
If a parcel is returned due to customer error, failed collection, or incorrect details, we may need to charge additional delivery or handling costs to resend it.
8. Lost or damaged parcels
If your order appears lost or arrives damaged, contact us as soon as possible with your order number, email address, and photos if relevant.
We will review the issue and work with the supplier or delivery provider where needed.
9. Contact
For delivery questions, email fankits@mail2fan.com and include your order number.
Shipping FAQs
Quick answers about Australia-wide delivery, tracking, and address changes for FanKits jersey orders.
Does FanKits deliver football jerseys across Australia?
Yes. FanKits arranges delivery to the Australian shipping address you enter at checkout. Delivery timeframes are estimates and can vary depending on supplier processing, courier capacity, and your location.
How long does delivery usually take?
Processing and delivery times vary by product and supplier. We share updates when they are available, but exact dates are not guaranteed because fulfilment and courier timing can change.
How do I track my FanKits order?
Use the Track Order page with your order number and the email address used at checkout. Tracking details may appear once your order has been dispatched or updated by the supplier.
What if I entered the wrong delivery address?
Email fankits@mail2fan.com as soon as possible with your order number and the correct address. Changes may not be possible once the order has moved into fulfilment.
Need help with delivery?
Email us with your order number and we will review your order.